The Clubhouse Casino Cookies Policy
This Cookies Policy explains how The Clubhouse Casino uses cookies and similar technologies when you visit our website and related services. It is intended to help Australian players understand what information may be stored on their device, why it is used, and what choices are available.
The Clubhouse Casino offers online gaming services for users aged 18+ and, where deposits apply, the minimum deposit is A$20. Cookies support core site functions, security, and user experience; you can control many of them through your device and browser settings.
What Cookies Are
Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They allow the website to recognise your device, remember certain information, and support features such as secure sign-in, language and display preferences, and navigation between pages.
Cookies can be “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain for a set period, or until you delete them). Similar technologies include local storage, SDKs in mobile environments, and tracking pixels. In this policy, we use the term “cookies” to refer to cookies and comparable technologies that perform similar functions.
Types of Cookies
The Clubhouse Casino uses different categories of cookies depending on the purpose. Some cookies are needed for the website to function. Others help us measure performance, enhance usability, or show marketing that may be more relevant to you.
- Essential cookies: required for key site operations and security.
- Performance cookies: help us understand how the site is used and where it can be improved.
- Functional cookies: remember choices you make and provide enhanced features.
- Marketing cookies: support advertising, campaign measurement, and frequency controls.
Not all cookies collect information that directly identifies you. Some cookies may store an identifier that can be linked to a browser or device. Where information is personal, we handle it in line with our broader privacy approach and internal safeguards.
Essential Cookies
Essential cookies are necessary for The Clubhouse Casino to deliver the services you request. Without these cookies, core functions may not work properly, such as logging in, keeping your session secure, and processing key site requests.
Essential cookies may be used to:
- Maintain session state so you can move between pages without repeatedly re-authenticating.
- Support account sign-in and help prevent unauthorised access.
- Enable security features, such as detecting unusual traffic patterns or repeated failed login attempts.
- Load-balance and route traffic so the site remains stable and responsive.
- Store your cookie preferences so we can respect your selections where applicable.
Because essential cookies are required for the website to operate, they are generally not optional. You can still block them in your browser settings, but doing so may prevent you from using parts of the site or accessing your account.
Performance Cookies
Performance cookies help us understand how visitors interact with the website. These cookies can tell us which pages are viewed most often, how users move around the site, and whether errors occur. This information helps The Clubhouse Casino improve stability, speed, and overall user experience.
Performance cookies may be used to:
- Generate aggregated statistics about traffic and page usage.
- Identify slow-loading pages and technical issues.
- Measure the impact of changes to navigation, layout, and content.
- Assess how users arrive at the site (for example, from a referral page or campaign link).
We aim to use performance data in a way that is proportionate and focused on service improvement rather than identifying individual players. In some cases, performance tools may use identifiers that recognise a returning browser; you can manage these cookies using the controls described below.
Functional Cookies
Functional cookies enable enhanced features and personalisation. They help The Clubhouse Casino remember the choices you make so that the site feels more consistent each time you visit. These cookies are not strictly necessary for the website to operate, but they can make your experience smoother.
Functional cookies may be used to:
- Remember preferences such as display settings and interface choices.
- Keep you signed in for convenience (where you choose this option and where supported).
- Support live chat and customer assistance features during your session.
- Reduce repeated prompts by remembering certain selections you have already made.
If you disable functional cookies, some personalised features may not work as intended. For example, you may need to reselect certain preferences each time you visit.
Marketing Cookies
Marketing cookies help deliver advertising and promotional communications that may be more relevant to you. They can also be used to limit how often you see a particular advertisement and to measure the effectiveness of campaigns.
At The Clubhouse Casino, marketing cookies may be used to:
- Track whether a promotion or advertisement resulted in a visit or registration.
- Measure conversions and the performance of marketing campaigns.
- Prevent the same advertisement from being shown too frequently.
- Build audiences based on browsing behaviour to tailor advertising, where permitted.
Marketing cookies may involve sharing limited information with advertising partners, such as a cookie identifier and event data (for example, a page view). You can opt out or restrict marketing cookies through your browser settings and, where available, our cookie preference controls.
Please note that disabling marketing cookies does not necessarily stop advertising. It may mean you receive less relevant advertisements, and campaign measurement may be less accurate.
Managing Cookies
You have several ways to manage cookies and similar technologies. Your options depend on the browser and device you use, and whether you access The Clubhouse Casino via desktop, mobile browser, or an in-app web view.
Common controls include:
- Browser settings to block or allow cookies, delete stored cookies, or limit storage duration.
- Private browsing modes, which may reduce persistence of certain cookies (but do not guarantee complete prevention of tracking).
- Device settings to limit ad tracking on mobile operating systems (where supported by your device).
- Clearing cache and site data to remove cookies and local storage identifiers.
You can find guidance in the help resources for your browser, such as:
- Google Chrome cookie settings
- Mozilla Firefox cookie and site data controls
- Apple Safari cookie management
- Microsoft Edge cookie information
If you block cookies, some parts of the website may not function correctly. For example, essential account features, wallet functions, and security checks may fail, or you may see repeated prompts. If you need help understanding how cookie choices affect your account, contact our support team at [email protected].
Third-Party Cookies
Some cookies on The Clubhouse Casino may be set by third parties. This can happen when we integrate tools or content from external providers, such as analytics services, advertising platforms, fraud prevention services, or customer support features.
Third-party cookies may be used to:
- Provide analytics and reporting services that help us understand site performance.
- Support advertising delivery and campaign measurement across different websites.
- Assist with security, risk scoring, and detection of suspicious activity.
- Enable embedded tools that improve service functionality.
Third parties may process information according to their own policies and may combine data from multiple sources. Where feasible, we aim to limit third-party technologies to what is necessary for business operations, service quality, and responsible marketing.
If you prefer to minimise third-party tracking, you can block third-party cookies in your browser, use privacy-focused browser settings, and review any cookie preference options presented on the site. Note that blocking third-party cookies can affect the availability of certain features and may reduce the accuracy of performance reporting.
Policy Updates
The Clubhouse Casino may update this Cookies Policy to reflect changes in technologies we use, how our website operates, or evolving best practices. When we make material changes, we will take reasonable steps to make the updated policy available on the site and, where appropriate, present a notice within the user experience.
We recommend reviewing this policy periodically so you remain informed about how cookies are used and what choices you have. Your continued use of the website after an update takes effect will be treated as acceptance of the updated policy to the extent permitted by applicable requirements and your cookie preference selections.
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